I never normally write reviews on good or bad, however this reel broke on the fourth cast. I've tried to fix it and when taking the reel to pieces realised how poorly and flimsily constructed it was. I'm not risking it breaking on me again on the rare times I get to go fishing, so have just binned the item and just put it down to bad luck on my part for choosing this reel.
Response from Abu GarciaAbu GarciaSeptember 9, 2013
Hello and thanks for reaching out to us. We are sorry to hear that you had an issue with the 476i as what you describe is not normal and we would like to learn more about your specific issue. All Abu Garcia reels carry a 1 year warranty and we will be happy to get your warranty claim started. One of our customer service representatives has already been notified about your case and will reach out to you at the email address that you provided with this review to get your issue resolved. If you ever need to contact us by phone, please don't hesitate to call us at 1.800.228.4272. We will be in touch with you shortly.
Share:
0points
0of0voted this as helpful.
Overall rating
3/ 5
good reel but lacks durability
PostedJanuary 30, 2013
J
from Ky
Age:35-44
Favorite type of fishing:Freshwater
Number of times fishing per month:2
Owns a boat:Yes
Experience:Intermediate
Gear Feel (Smoothness)
3/ 5
Ergonomics
3/ 5
Casting Performance
3/ 5
Ease of Maintenance
3/ 5
I have owned this reel for about three years and it has performed good until the last few trips. The Reel seems to be making some odd noies under load and is not as smooth as it once was, the drag button also feels funny. It needs to be repaired but I am afraid it would cost more than the reel is worth. I take good care of my equipment so it is disappointing to have problems this soon.
No, I would not recommend this to a friend.
Response from Abu GarciaAbu GarciaFebruary 1, 2013
Hello and thanks for reaching out to us - we are sorry to hear you are having an issue with your Abumatic. Even though you are a couple of years outside of the 1 year warranty that we offer with all of our reels, we will be happy to help you out. From what you describe, it sounds as though your reel needs minor maintenance servicing. While our reels require very minimal maintenance, after 3 years of use a good cleaning and oiling should have your reel running like new. If you do not wish to perform this maintenance yourself, our reel services team will be happy to service and fix your reel for a nominal charge. Please reach out to a customer service representative at 1.800.228.4272 for assistance. A specialist will be able to walk you through the process and give you details specific to your needs. Depending on where you are located, there also may be an authorized service center in your area as well. We look forward to talking with you - have a great weekend!
Share:
0points
0of0voted this as helpful.
Overall rating
5/ 5
Big Time Spincast
PostedJanuary 30, 2013
Edman
from Illinois
Age:Over 65
Favorite type of fishing:Freshwater
Number of times fishing per month:5+
Owns a boat:No
Experience:Intermediate
Gear Feel (Smoothness)
4/ 5
Ergonomics
4/ 5
Casting Performance
5/ 5
Ease of Maintenance
4/ 5
We have several of these that we use at a powerplant lake. 4-6 lb. largemouth bass are very common, some even bigger. We(my adult son and I) have never missed a fish with these reels. We keep them filled with 12 lb. mono Trilene XL or 12 lb. Trilene Big Game and well oiled and they work great and have used them several trips to this lake.
I would recommend this to a friend!
Share:
0points
0of0voted this as helpful.
Read Comment (1)
Comments (1)
buddy
valdosta Ga.
Posted April 10, 2014
I purchased two of these reels about two months ago. The push button to release the line on both reels has broken. Very poorly constructed with plastic. Disappointed and would not recommend.
0points
0of0voted this comment as helpful.
Was this helpful?helpful0unhelpful0http://reviews.abugarcia.com/submit/1202-en_us/308/review/46082720/comment/633216/undohelpfulness.djs?authsourcetype=__AUTHTYPE__&format=embeddedhtml&innerreturn=http%3A%2F%2Freviews.abugarcia.com%2F1202-en_us%2F308%2Freviews.htm%3Fformat%3Dnoscript%26page%3D2&return=__RETURN__&sessionparams=__BVSESSIONPARAMS__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=__BVSUBMISSIONURL__&user=__USERID__
For the last 4 years, I've bought my wife one of Garcia's reels including this one. Doesn't matter which one or how expensive, Each was good for one year only.I found a shop to rebuild them, but the cost was as much as the reels. Last year, I bought her a Zebco Omega. Still going strong as new, & she uses it almost daily. What happened to the Garcis quality?
No, I would not recommend this to a friend.
Response from Abu GarciaAbu GarciaJune 6, 2012
Sorry to hear you had an issue with your Abumatic. All of our reels carry a one year warranty but if you have issues outside of the warranty time frame, we offer repair services for a nominal fee. One of our customer service representatives will be contacting you at the email address that you provided for this review. If you would like to speak to one of our representatives, please contact us at (800) 228-4272 and we will be happy to help you out.
Share:
0points
0of0voted this as helpful.
Read Comment (1)
Comments (1)
Steve
Avinger, Tx
Customer Service
Posted July 21, 2012
Abu Garcia contacted me after my negative post, & offered to resolve my issues. I sent the reels off & was quickly sent back new replacement reels. A fresh reminder that they still consider the customer first. Many thanks to Abu Garcia
0points
0of0voted this comment as helpful.
Was this helpful?helpful0unhelpful0http://reviews.abugarcia.com/submit/1202-en_us/308/review/35696774/comment/21559/undohelpfulness.djs?authsourcetype=__AUTHTYPE__&format=embeddedhtml&innerreturn=http%3A%2F%2Freviews.abugarcia.com%2F1202-en_us%2F308%2Freviews.htm%3Fformat%3Dnoscript%26page%3D2&return=__RETURN__&sessionparams=__BVSESSIONPARAMS__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=__BVSUBMISSIONURL__&user=__USERID__
